RDS Troubleshooting Guide

Table of Contents 📝

Figure TS.A1

Figure TS.A2

Links 🔗

Use the necessary tools as to de-anchor the Desk as to permit access to the back of the Desk and to power socket.

Figure TS.A3

Figure TS.A4

Access the service door with provided key. Accessing the service door permits access to the hub and cables to disconnected.

Figure TS.A5

Figure TS.A6

Unplug the following cables from the port:
a) LED cable designated as the GREEN dot 🟢.
b) Scanner cable designated as RED dot 🔴.
c) Tablet cable designated as BLACK dot ⚫.
These 3 cables make the OMNI harness.
Lift the cover off the bracket.

Figure TS.A7

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Figure TS.A9

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Figure TS.A11

Figure TS.A12

Side cover can now be separated from the main housing, and the tablet and USB C cable shall be exposed.

Figure TS.A13

Figure TS.A14

Figure TS.A15

To unmount the OMNI and the POLE MOUNT from the Desk, obtain a 5/32” Hex L-Key and 7/16” wrench. Tools should be available from prior installation and or kit was provided for removal.
Lift the POLE MOUNT flange as to expose the hex button head screws and engage the 5/32” Hex L-Key . In addition, using the 7/16” wrench, engage the locknut. In turn, unscrew the button head screw.
Repeat steps 1 and 2, for each screw and nut that retains the POLE MOUNT.

Figure TS.A16

ℹ️ NOTE Take caution after the last screw is removed as to not let the OMNI and POLE MOUNT fall off the desk.

Lay the OMNI and POLE MOUNT on the Desk and the OMNI HARNESS can now be extracted taking care that the OMNI HARNESS does not get caught on other wires.

Figure TS.A17

Extraction is now complete and the new OMNI and POLE MOUNT can be installed.
See the following installation guide and setup requirements to install the new unit starting at Step 1 | Install OMNI + POLE MOUNT Assembly onto DESK.